Key Responsibilities
- Manage arrivals and departures of everyone visiting our hotel
- Provide exceptional guest service by responding to guest requests efficiently and courteously
- Maintain a high level of professionalism and accuracy with all accounting functions
- Communicate with housekeeping, reservations and maintenance departments to ensure all guest requests and needs are met.
- perform rotation duties as assigned including night audit.
- Actively resolve guest issues and challenges presented on shift
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages especially Arabic are a plus
- Impeccable grooming and presentation
- Excellent organisation and time management