The Vendor Relations Officer is responsible for managing and enhancing relationships with our vendors to ensure the timely and efficient supply of goods and services. It plays a key role in negotiating contracts, monitoring vendor performance, and implementing strategies to improve overall vendor relations.

Roles & Responsibilities:

Vendor Management

• Develop and maintain strong relationships with vendors to ensure a reliable and cost-effective supply chain.
• Negotiate and manage contracts, terms, and conditions with vendors to optimize pricing, delivery, and quality.

Performance Monitoring

• Implement performance metrics to assess vendor performance.
• Conduct regular evaluations and audits to ensure compliance with contractual agreements.

Issue Resolution

• Address and resolve any issues or disputes with vendors in a timely and effective manner.
• Work closely with internal departments to address and prevent recurring vendor-related issues.

Strategic Planning

• Collaborate with the procurement team to develop and execute strategic sourcing initiatives.
• Identify opportunities for cost savings, process improvements, and risk mitigation in the vendor management process.

Communication

• Facilitate effective communication between internal stakeholders and vendors.
• Ensure that vendors are informed of any changes in requirements, policies, or procedures.
• Surveying market dynamics and rival maneuvers, presenting strategic standpoints to clients, supporting them in making well-informed decisions and preserving a competitive position in their specific domains.

Skills

Qualification/Requirements

Knowledge and Experience

• Proven experience in vendor management or related role.
• Strong negotiation, communication, and interpersonal skills.
• Analytical mindset with the ability to evaluate and improve processes.

Education and Certifications

• Bachelor's degree in any stream
• Master's Degree (Preferred)