Responsibilities
- Oversee the operation, maintenance, and sustainment of VoIP systems, network switches, routers, wireless infrastructure, and HAIPE encryption devices.
- Monitor and maintain the availability, reliability, and performance of LAN, WAN, and wireless network services.
- Implement, administer, configure, and troubleshoot network infrastructure devices, including routers, switches, firewalls, wireless access points, and encryption devices.
- Ensure network outages, incidents, and corrective actions are accurately reported to the NOC Service Desk and Watch Officer and provide timely status updates until resolution.
- Resolve customer and user network connectivity, performance, and service-related issues.
- Administer and maintain VLAN architecture, segmentation, and associated network configurations.
- Configure, manage, and troubleshoot Access Control Lists (ACLs) and related network security controls.
- Utilize SolarWinds, Spectrum, GemOne, Chimera, and other approved network management tools to monitor, administer, and optimize network operations.
- Plan, support, and execute network development, modernization, expansion, and infrastructure improvement initiatives.
- Apply advanced knowledge of subnetting, routing, switching, and Cisco IOS to support network operations and mentor Network Administrator I personnel.
- Enforce network security requirements, including DISA STIG compliance, cybersecurity best practices, and vulnerability mitigation measures.
- Provide advanced technical support and guidance to subordinate work sites, Network Administrators, and supported customers.
- Perform disaster recovery operations, system restoration activities, and data backup procedures as required.
- Configure, manage, and troubleshoot firewall, VoIP, and network security implementations.
- Support the design, configuration, testing, and implementation of new network solutions and infrastructure enhancements.
- Perform other duties and assignments assigned.
Qualifications
Security Clearance:
- The position requires an active Secret clearance.
Education/Certiifcations: One-year related experience may be substituted for one year of education, if degree is required.
- Bachelor s Degree in Information Technology (IT), Computer Science, Network Engineering, Cybersecurity or a related technical discipline is preferred.
- Equivalent military training, industry certifcations, and directly related network administration experience may be considered in lieu of a degree.
- This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) Baseline certification and one (1) Computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
- The authorized certifications for this job title are listed as follows:
Baseline:
- Cisco: CCNA: Certified Network Associate - Security (Cannot be used as a dual qualifier)
- Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier)
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: CySA+ ce: Cybersecurity Analyst
- CompTIA: Security+ ce
- CompTIA: SecurityX ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
- GIAC: GICSP: Industrial Cyber Security Professional
- GIAC: GSEC: Security Essentials
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- ISC2: SSCP: Systems Security Certified Practitioner
Computing Environment (CE):
- Cisco: CC-DN-P: DevNet Professional
- Cisco: CCIE: Certified Internetwork Expert - Collaboration
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Infrastructure
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Wireless
- Cisco: CCIE: Certified Internetwork Expert - Routing & Switching
- Cisco: CCIE: Certified Internetwork Expert - Security
- Cisco: CCIE: Certified Internetwork Expert - Service Provider
- Cisco: CCNA: Certified Network Associate
- Cisco: CCNA: Certified Network Associate - Routing and Switching
- Cisco: CCNA: Certified Network Associate - Security (Cannot be used as a dual qualifier)
- Cisco: CCNA: Certified Network Associate: Service Provider
- Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier)
- Cisco: CCNP: Certified Network Professional - Collaboration
- Cisco: CCNP: Certified Network Professional - Enterprise
- Cisco: CCNP: Certified Network Professional - Routing & Switching
- Cisco: CCNP: Certified Network Professional - Service Provider
Experience:
- Five (5) years of progressively responsible experience administering enterprise network infrastructure, including routing, switching, wireless technologies, and network security.
- Experience supporting a Network Operations Center (NOC) environment or higher-tier enterprise support organization is strongly preferred.
- Experience with a customer service-oriented company.
Working Environment:
- The work environment will be 95% indoors and 5% outdoors.
- The outdoor work environment may exceed temperatures 100 F. Candidate must be able to physically withstand extreme heat.
Desired Candidate Profile
- The position requires an active Secret clearance.
Education/Certiifcations: One-year related experience may be substituted for one year of education, if degree is required.
- Bachelor s Degree in Information Technology (IT), Computer Science, Network Engineering, Cybersecurity or a related technical discipline is preferred.
- Equivalent military training, industry certifcations, and directly related network administration experience may be considered in lieu of a degree.
- This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) Baseline certification and one (1) Computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.
- The authorized certifications for this job title are listed as follows:
Baseline:
- Cisco: CCNA: Certified Network Associate - Security (Cannot be used as a dual qualifier)
- Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier)
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: CySA+ ce: Cybersecurity Analyst
- CompTIA: Security+ ce
- CompTIA: SecurityX ce
- GIAC: GCED: Certified Enterprise Defender
- GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
- GIAC: GICSP: Industrial Cyber Security Professional
- GIAC: GSEC: Security Essentials
- ISACA: CISA: Certified Information Systems Auditor
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- ISC2: SSCP: Systems Security Certified Practitioner
Computing Environment (CE):
- Cisco: CC-DN-P: DevNet Professional
- Cisco: CCIE: Certified Internetwork Expert - Collaboration
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Infrastructure
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Wireless
- Cisco: CCIE: Certified Internetwork Expert - Routing & Switching
- Cisco: CCIE: Certified Internetwork Expert - Security
- Cisco: CCIE: Certified Internetwork Expert - Service Provider
- Cisco: CCNA: Certified Network Associate
- Cisco: CCNA: Certified Network Associate - Routing and Switching
- Cisco: CCNA: Certified Network Associate - Security (Cannot be used as a dual qualifier)
- Cisco: CCNA: Certified Network Associate: Service Provider
- Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier)
- Cisco: CCNP: Certified Network Professional - Collaboration
- Cisco: CCNP: Certified Network Professional - Enterprise
- Cisco: CCNP: Certified Network Professional - Routing & Switching
- Cisco: CCNP: Certified Network Professional - Service Provider
Experience:
- Five (5) years of progressively responsible experience administering enterprise network infrastructure, including routing, switching, wireless technologies, and network security.
- Experience supporting a Network Operations Center (NOC) environment or higher-tier enterprise support organization is strongly preferred.
- Experience with a customer service-oriented company.
Working Environment:
- The work environment will be 95% indoors and 5% outdoors.
- The outdoor work environment may exceed temperatures 100 F. Candidate must be able to physically withstand extreme heat.
Physical Activities:
- Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs.
- Must be capable of wearing Personal Protective Equipment (helmet and plated vest) which can weigh 25 to 40lbs, for extended periods of time.