Job description

About the Role

We are seeking an experienced, highly organized, and detail-oriented Senior HR & Admin Officer to join our growing team. The ideal candidate will manage end-to-end HR operations and administrative functions, ensuring smooth workplace operations across our restaurant branches. A mandatory Bachelor's degree, hands-on experience with Odoo ERP, full proficiency in Microsoft Office, fluency in English, and a strong background in the F&B/hospitality sector are required.

Key Responsibilities

·        HR Operations: Oversee employee lifecycle processes, including recruitment, onboarding, attendance tracking, leave management, and offboarding for both head office and restaurant branch staff.

·        System & Office Management: Maintain employee records, attendance, payroll inputs, and administrative documentation using Odoo ERP and MS Office Suite.

·        Government & Compliance: Handle government portal transactions (visas, work permits, civil IDs, health certificates for food handlers) and ensure strict adherence to local labor laws.

·        Payroll & Benefits: Collaborate with finance to process monthly payroll, overtime calculations, and end-of-service benefits accurately.

·        Admin & Facilities: Manage office supplies, vendor contracts, filing systems, branch administrative requests, and staff accommodation/transportation logistics.

·        Employee Relations: Serve as a point of contact for staff inquiries, resolve workplace issues, and foster a positive organizational culture.

Requirements & Qualifications

·        Education: Bachelor’s Degree is mandatory (preferably in Human Resources, Business Administration, or a related field).

·        Experience: 4–6 years of progressive HR & Admin experience, preferably within the F&B, Restaurant, or Hospitality industry.

·        Language Proficiency: Fluency in English (spoken and written) is mandatory; Arabic is a plus.

·        Software Proficiency:

o   Hands-on experience using Odoo ERP (HR, Payroll, and Attendance modules).

o   Full mastery of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

·        Government Portals: Familiarity with local government online platforms and visa/residency procedures.

Skills

Key Skills & Competencies

·        Superior Organization & Structuring: Exceptional organizational skills, systematic filing, methodical record-keeping, and high attention to detail.

·        Multitasking & Time Management: Ability to prioritize tasks, meet tight deadlines, and efficiently manage administrative workflows in a fast-paced environment.

·        Problem Solving & Decision Making: Strong analytical skills to handle operational challenges and resolve branch requests smoothly.

·        Interpersonal & Communication Skills: Clear communication style with the ability to maintain confidentiality and handle employee relations professionally.

·        Certifications (Preferred): SHRM-CP, PHRi, or CIPD.