Job Summary: The Program Manager supports the coordination and day-to-day oversight of the Non-Financial Risk advisory engagement, working across Operational Risk, Information Security & Data Privacy, Third-Party Risk Management, and Fraud Risk Management. The role acts as a coordination point for delivery progress, deliverable quality, and reporting, while accountability for risk ownership and decision-making remains with the client at all times.
Key Responsibilities:
Coordination & Delivery Oversight
- Act as the point of contact for day-to-day delivery, quality, and escalation matters.
- Track the delivery plan, milestones, and dependencies across the NFR workstreams .
- Help manage delivery risks and issues, flagging them for escalation where needed.
Quality Review
- Review key deliverables for consistency and accuracy before they are submitted.
- Support periodic Service Quality Reviews of the engagement s outputs.
Reporting & Coordination
- Consolidate updates and reporting across the different NFR workstreams.
- Help prepare materials and presentations for management and risk committee updates.
- Coordinate communications between the advisory team and stakeholders.
Performance Tracking
- Track progress against agreed KPIs and success criteria.
- Monitor and report on delivery status, risks, and issues.
- Coordinate with other functions (e.g., Procurement, Legal, BCM) where dependencies arise.
Desired Candidate Profile
Candidate Profile: Requirement open to all nationals 5 8+ years of experience in the required field Requirement