Job Description

Roles & Responsibilities

Job Purpose

The Key Account Manager Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying, developing, and closing high-value opportunities within the Business Solutions vertical. The role focuses on building long-term client relationships, understanding business needs, and promoting advanced technology offerings across areas such as Advanced Analytics & AI, Cloud, Cybersecurity, IoT, Command & Control Centers, and Data Center technologies.

Key Responsibilities

Strategic Account Management

• Manage and develop relationships with assigned key accounts across enterprise and government sectors.
• Act as the primary point of contact for strategic clients.
• Build strong relationships with senior decision-makers including CIOs, CTOs, and IT Directors.
• Develop and execute strategic account plans to expand business opportunities.

Business Development

• Identify and pursue new opportunities within the Business Solutions portfolio.
• Develop new clients and expand existing accounts across multiple sectors in Kuwait.
• Lead the sales cycle from opportunity identification through proposal development, negotiation, and contract closure.
• Build and maintain a strong sales pipeline.

Sales & Revenue Growth

• Achieve assigned sales targets and revenue objectives.
• Contribute to overall revenue growth within the Business Solutions vertical.
• Provide regular forecasts and sales performance reports.

Client Engagement

• Conduct regular meetings and business reviews with key clients.
• Understand customer challenges and align technology offerings with their business objectives.
• Ensure high levels of customer satisfaction and long-term partnerships.

Internal Collaboration

• Work closely with pre-sales, technical, and delivery teams to develop competitive proposals.
• Coordinate with internal stakeholders to ensure successful project delivery.
• Support bid preparation and technical-commercial proposals.

Market Awareness

• Monitor market trends, emerging technologies, and competitor activities.
• Identify new sectors and opportunities for business expansion.
• Provide market insights to support strategic decision-making.

Key Technologies within the Business Solutions Portfolio

• Advanced Analytics & Artificial Intelligence
• Cloud Native Applications & Cloud Migration
• Cyber Security & Data Protection
• Command & Control Centers
• IoT & Smart Solutions
• Data Center Technologies

Qualifications

Bachelor s Degree in Business Administration, Information Technology, Engineering, or a related field.

Experience Requirements

• 5 8 years of proven experience in technology sales or key account management.
• Strong understanding of enterprise technology trends and digital transformation initiatives.
• Experience working with enterprise or government clients is an advantage.

Skills & Competencies

• Strong strategic sales and account management capabilities
• Excellent negotiation and relationship-building skills
• Strong communication and presentation abilities
• Ability to work independently and manage complex sales cycles
• Commercial awareness and strategic thinking

Language Requirements

• English: Professional proficiency required
• Arabic: Strong advantage