Job description

Job Summary

Generalist remit as directed by the HR Manager; to include Performance Management, Talent Management, Training, Payroll, Recruitment, Engagement etc. activities and supporting ad-hoc HR Projects as required.

•    Provide front-line consultation for employees and managers on a wide range of Human Resources functions including government and corporate policies and practices related to employment, performance management, compensation and benefits, and recruitment. 
•    Responsible for end-to-end Recruitment process.
•    Coordinate work flow and procedures between Human Resources, Payroll, Compensation & Benefits and Government Services teams.
•    Deliver induction program for all new joiners.
•    Responsible for administering the probationary and performance review processes.
•    Work with line managers to create improvement plans for employees
•    Working with Talent Development Team on planning and roll-out of annual performance appraisal.  Follow up with business and ensure response in a timely manner with quality.  
•    Assist with HR transactions including compensation changes, status change request forms, and handling employee transfers and exits.
•    Provide day to day performance management guidance to all levels of Company management (coaching, counseling, disciplinary actions).  Includes creating performance documentation.  Provide on employee relations matters including support for managers with respect to performance management, facilitation of issues resolution.
•    Conduct internal investigations in response to employee relations issues and render a recommendation that takes both business needs and the employee experience into account.
•    Conducts Exit interviews, analyze the turnover, and recommend retention strategy
•    Prepares reports by collecting, analyzing, and summarizing data and trends.
•    Protects organization's value by keeping information confidential.
•    Take responsibility for ad hoc HR projects as and when required.
•    Co-ordinate training activities (in line with management feedback after 1-on-1 with employees during appraisal).
•    Uphold and drive HR best practice at all times.
 

Skills, Knowledge & Experience Required
Communication
•    Uses facts constructively to persuade;
•    Uses logical persuasion in discussions and presentations;
•    Emphasises positive messages and benefits which will appeal to the audience;
•    Chooses and uses the most effective arguments rather than simply the most obvious; 
•    Focuses on the key benefits to get the message across.

Teamwork & Co-operation 
•    Contributes to effective teamwork;
•    Works with others to solve problems regardless of functional boundaries;
•    Understands what colleagues need to know and keeps them informed;
•    Takes time to develop teamwork relationships;
•    Offers assistance to others where appropriate;
•    Recognizes strengths and weaknesses of team members and plays to strengths.

Planning & Organisation
•    Monitors, assess and adjusts plans;
•    Continually reviews planning process and identifies potential areas for improvement;
•    Adapts plans effectively to meet any changes to circumstances;
•    Establishes key milestones so as to monitor the plan’s effectiveness;
•    Prioritizes a range of complex demands against a broad framework.

Information Seeking
•    Uses processes and procedures to get information;
•    Sets up frameworks and systems to ensure that the correct information is sought;
•    Challenges and questions information rather than just take it at face value;
Has a wide range of key contacts both inside and outside of the Company and systematically “taps” them

Relevant Education, Knowledge & Experience:
•    Must have excellent project & process management skills;
•    Confidence to make decisions;
•    Self starter with a strong motivational drive;
•    Able to negotiate & influence at all level;
•    Must be fluent in English and have excellent written and oral communication skills;
•    Must be compute literate in Microsoft office package, including Power Point, Word and Excel and Microsoft Project;
•    Strong knowledge of Kuwait Labour Law