Job description
Responsibilities:
- Answer incoming client inquiries and phone calls during assigned working hours.
- Schedule consultations and manage appointment bookings.
- Conduct follow-ups with prospective and existing clients.
- Maintain accurate client records and communication logs.
- Support the sales process and assist with client onboarding.
- Attend meetings and consultations after receiving training.
- Assist with administrative tasks as required.
- Support social media activities and content coordination (preferred but not required).
Compensation:
- Fixed part-time salary.
- Additional commission on successful sales.
- Performance-based salary increases and career growth opportunities.
- Opportunity to develop into a full-time Client Advisor or Sales Consultant role.
Requirements:
- Excellent communication skills in Arabic and English.
- Professional phone etiquette and customer service skills.
- Organized, reliable, and able to work independently.
- Comfortable speaking with clients and building relationships.
- Sales experience is an advantage but not required.
- Social media experience is a bonus.
Working Arrangement:
- Starting at 3 days per week.
- Must be available to answer company calls during agreed working hours, even when working remotely.
- Flexible schedule with room for increased responsibilities as the company grows.
Skills
Desired Skills & Qualifications
- Strong verbal and written communication skills in Arabic and English.
- Excellent customer service and relationship-building abilities.
- Confident and professional phone manner.
- Strong organizational and time-management skills.
- Ability to multitask and manage multiple client inquiries simultaneously.
- Comfortable using scheduling systems, CRM software, and Microsoft Office/Google Workspace.
- Sales-oriented mindset with the ability to identify opportunities and convert leads into clients.
- Strong follow-up skills and attention to detail.
- Ability to work independently with minimal supervision.
- Professional appearance and presentation.
- Problem-solving mindset and ability to handle client concerns professionally.
- Experience in sales, customer service, recruitment, immigration, or consulting is an advantage.
- Experience managing social media accounts, content creation, or digital marketing is a bonus.
- Eagerness to learn, grow, and take on increasing responsibilities within the company.
- Ability to conduct client meetings and presentations after training.
- Reliable, proactive, and committed to delivering excellent client experiences.