Job description
Key Accountabilities
Revenue Audit & Controls
- Audit and verify all daily revenue transactions across Rooms, Food & Beverage, and other operating departments
- Ensure all revenues are fully captured, supported, and recorded accurately in the relevant systems
Review and validate all adjustments, rebates, paid-outs, and void transactions in line with IHG policies
Financial Reconciliation & Reporting
- Prepare and distribute the Daily Revenue Report in a timely and accurate manner
- Reconcile revenue postings between PMS, POS, and supporting documentation
- Investigate and resolve discrepancies, ensuring proper follow-up and documentation
Cash, Credit & City Ledger Monitoring
- Verify daily cash collections and credit card transactions for accuracy and completeness
- Review city ledger postings, house accounts, and complimentary transactions to ensure proper authorization
- Support effective control over credit limits and outstanding balances
Compliance & Audit
- Ensure adherence to IHG financial control standards, policies, and audit requirements
- Maintain complete and organized audit trails for all reviewed transactions
- Support internal and external audit processes, including documentation and clarifications
Operational Collaboration
- Work closely with Front Office, Food & Beverage, and other departments to clarify variances and ensure alignment
- Provide guidance on revenue-related processes to enhance compliance and operational efficiency
Continuous Improvement
- Identify gaps in controls and recommend process improvements to minimize revenue leakage
- Support the Finance team during month-end closing and reporting activities