Job Description

Roles & Responsibilities

What You Will Do

• Create and manage team schedules while maintaining service excellence within budgeted labor costs.
• Supervise banquet setups and services, ensuring top-tier guest experiences at every event.
• Maintain cleanliness, organization, and proper maintenance of banquet spaces and equipment.
• Oversee VIP and cost-sensitive functions, ensuring exceptional execution.
• Coordinate with Catering, Stewarding, Culinary, Housekeeping, and external vendors (e.g. AV, florists, shisha services) for seamless event delivery.
• Conduct shift briefings and monthly meetings to ensure clear communication and team alignment.
• Support food & beverage service and assist in maintaining operational readiness.
• Ensure guest satisfaction through proactive communication, especially during live events.
• Handle banquet billing, ensure proper documentation, and support administrative follow-up.
• Champion safety, hygiene, and emergency procedures in all banquet operations.

What We Offer:

• Full board single accommodation in a well-equipped, high-quality staff compound
• Complimentary Discovery Nights at Four Seasons Hotels worldwide
• Regular social and sports activities
• Paid home leave tickets
• High-quality meals daily
• Complimentary transportation to and from work
• High-speed Wi-Fi in accommodation and staff buses

Work Authorization

Hotel will apply for the Kuwait work authorization for the successful candidate.

Desired Candidate Profile

Minimum 2 3 years of banquet or F&B supervisory experience in a luxury hotel setting

Excellent communication skills in both English and Arabic

Strong leadership, problem-solving, and interpersonal skills

Female candidates are preferred due to the nature of the role

Flexible and calm under pressure, with a passion for hospitality