Job Description

Roles & Responsibilities

About the location:

A resort-like sanctuary in Kuwait s heart. Discover a modern urban sanctuary in the heart of Kuwait City: a contemporary curation of Middle Eastern architecture, dazzling art and resort-like spaciousness, where striking sculptures seamlessly merge with traditional design. In this enclave of wonder the first and only hotel in Kuwait to receive the prestigious Forbes Five-Star rating you ll find soaring rooftop restaurants, leisure facilities and the city s largest guest rooms. Catch up with friends in the chic surrounds of Al Soor (known as La Chocolaterie of Kuwait), relax in air-conditioned cabanas by the infinity pool, ascend to a buzzing rooftop and wander the lush adjacent parkland. And with the city s malls and souks within a few minutes drive, you can experience all the spoils of the city without spoiling your precious relaxation time.

What You Will Do

• Lead, train, and supervise the Banquet team to ensure exceptional service standards.
• Coordinate and oversee banquet operations, including VIP events and special functions.
• Prepare staff schedules while maintaining labor cost guidelines.
• Ensure proper event setup, service execution, and smooth coordination with Catering, Culinary, Stewarding, Housekeeping, and other departments.
• Communicate directly with event hosts to ensure all function requirements are met successfully.
• Monitor team performance, professionalism, grooming, and adherence to Four Seasons standards.
• Handle banquet administration, including payroll, gratuity reports, and banquet checks.
• Coordinate with third-party vendors and support operational requirements as needed.
• Maintain cleanliness, safety, and proper care of banquet equipment and operational areas.
• Respond professionally to hotel emergencies and operational challenges.

Desired Candidate Profile

Minimum 2 years experience in a similar role within a five-star luxury hotel environment in the Middle East.

Strong organizational, planning, and time management skills.

Ability to multitask, prioritize, and perform effectively in a fast-paced environment.

Results-driven mindset with strong problem-solving and decision-making abilities.

Excellent verbal and written communication skills in English; Arabic language skills are an advantage.

Due to the nature of the role and operational requirements involving ladies weddings, preference will be given to female candidates.