Job Description

Roles & Responsibilities

Overview of the role: The Sales Assistant is responsible for sales generation and delivering a positive customer experience, andfor a variety of operational duties as assigned by the store management team. What you will do: Store Safety Creates a sparkling, clean, and organized environment by maintaining store standards and cleanliness. Excellent Customer Service Creates a positive first impression for the customer through an energetic attitude and adhering to thedress code Greets customers immediately upon entering the store with a smile and a sincere non-business-likegreeting Provides customers with current, relevant information about the product. Sincerely thank all customers for shopping as they exit the store and invite them back. Quality Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrapcleanliness, and attempt to add on to the sale . Administrative Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, andcaptures customer information in the database. Required Skills to be successful Extensive experience in Sales, Marketing and Operations and working in the retail/ brand managementindustry specifically in Fashion. Sound in-depth knowledge of the market, brand positioning and trends. An understanding of the current economic situation impacts of potential threats and competitors. What equips you for the role: Minimum Qualification and Knowledge: Education High School Diploma or equivalent Minimum Experience: Minimum 2 years of Retail Sales experience. Job-Specific/Technical Skills required to complete the tasks: Good verbal communication skills Some heavy lifting Ability to stand for a minimum of 8 hours Strong Customer Service

Desired Candidate Profile

A highly motivated Sales Assistant with experience in luxury fashion retail, delivering exceptional customer service and personalized shopping experiences. Skilled in VIP clienteling, building and maintaining strong relationships with high-value clients to drive repeat business and brand loyalty. Demonstrates strong product knowledge, attention to detail, and a keen sense of style aligned with luxury brand standards. Proven ability to achieve sales targets, support visual merchandising, and uphold an elevated in-store experience. Adept at working in fast-paced environments while maintaining professionalism, discretion, and a client-first approach.