The L&D Coordinator supports the planning, delivery, and tracking of training programs across the organization. The role manages training schedules, LMS, records, and reports, while coordinating with internal teams and external providers to align learning initiatives with business needs. Strong organization, communication, and attention to detail are essential.

Key Responsibilities

• Coordinate and schedule internal and external training programs aligned to business and departmental requirements.
• Support the planning and recording of training needs and requirements in collaboration with departments and line managers.
• Maintain accurate and up-to-date training calendars, attendance records, and certification logs.
• Ensure training activities are delivered effectively and efficiently, with clear communication to participants and stakeholders.
• Manage and update LMS data including courses, users, learning paths, and completion tracking.
• Generate dashboards and analytical reports to provide insights on participation, compliance, and learning trends.
• Troubleshoot LMS issues and support end users in accessing and completing learning content.
• Develop and maintain L&D reports, metrics, and dashboards to track training activity, cost, and impact.
• Support post-training evaluation through surveys and feedback aligned to the Kirkpatrick Model (Levels 1–2).
• Provide management with insights and recommendations for continuous improvement of learning programs.
• Act as a central communication point between departments, managers, and external training providers.
• Coordinate vendor quotations, bookings, and payments in collaboration with Finance.
• Ensure timely communication and follow-up on training activities, evaluations, and feedback.
• Support other HR and Talent initiatives such as competency mapping, performance development, and onboarding activities as needed.

Qualifications & Experience

• Bachelor’s degree in human resources, Business Administration, Education, or Engineering related field (preferred).
• 1–3 years of experience in Learning & Development, HR administration, or training coordination.
• Experience managing or supporting an LMS (e.g., Cornerstone, SuccessFactors, Moodle, Oracle, or similar).
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and data reporting tools.
• Excellent organizational, communication, and interpersonal skills.

Skills

Core Competencies

• Organization & Prioritization – Manages multiple learning activities effectively.
• Attention to Detail – Ensures accuracy in records, reports, and communications.
• Communication – Engages confidently with employees, vendors, and managers.
• Collaboration – Works effectively across teams and departments.
• Analytical Thinking – Uses data and dashboards to support decisions.
• Digital Literacy – Proficient with LMS platforms and digital learning tools.
• Adaptability – Remains flexible and solution-focused in a dynamic environment.
• Initiative – Seeks opportunities to improve learning operations and engagement.