Admin Assistant is responsible for administrative support, office operations, and ensuring smooth day-to-day workflow. Duties include handling government filings, HR tasks (payroll, recruitment, employee records), basic accounting (invoices, expenses, financial reports), and assisting staff with daily operations.
- Answer and direct phone calls.
- Organize and schedule appointments.
- Write and distribute email, correspondence memos, letters and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists.
- Submit and reconcile expense reports.
- Act as the point of contact for internal and external clients.
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
- Greet clients and make them feel comfortable, both in person and over the phone.
- Directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping, maintaining office equipment.
- Provide recommendations according to customer needs or preferences.
- Provide essential overview to potential clients, such as services and range of pricing.
- Maintain social media account and respond to clients enquiries.
- Organizing, preparing and submission of completed paper works to related governmental organizations.
- Ensure client records are up to date.
Skills
- Self-motivated, highly organized and detail-oriented
- Verbal and written communication skills.
- Basic math and accounting skills.
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task