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Trainee, Service Delivery

Gulf Bank - Kuwait - Kuwait
Employment: Full Time
Job Description

Business Specific

  • Respond to all customer enquiries in a polite and professional manner
  • Meet customer service standards and objectives
  • Respond to customers enquiries in the agreed turnaround time
  • Proactively inform callers/inquirers regarding products and services available from GB
  • Maximize cross-selling opportunities.
  • Implement and operate customer service procedures
  • Record call outcomes on system etc. as required
  • First liner handling Social Media interactions
Apply on the Job Website
Post date: 24 December 2024
Publisher: LinkedIn
Post date: 24 December 2024
Publisher: LinkedIn