The IT Coordinator plays a pivotal role in ensuring the smooth operation of technology within the company app environment. This position requires a blend of technical expertise and interpersonal skills to support both students and staff in utilizing IT resources effectively. The ideal candidate will be responsible for maintaining the IT infrastructure, troubleshooting issues, and implementing new technologies to enhance the learning experience.
Responsibilities:
- Manage and maintain the IT infrastructure, including hardware and software systems.
- Provide technical support to staff and students, resolving issues in a timely manner.
- Coordinate with vendors for procurement and maintenance of IT equipment.
- Develop and implement IT policies and procedures to ensure data security and compliance.
- Conduct training sessions for staff and students on new technologies and software applications.
- Monitor and report on the performance of IT systems, making recommendations for improvements.
- Assist in the planning and execution of IT projects, ensuring alignment with goals.
- Stay updated on the latest technology trends and best practices in educational IT.
Preferred Candidate:
- Strong communication skills to interact effectively with diverse stakeholders.
- Ability to troubleshoot and resolve technical issues quickly.
- Detail-oriented with strong organizational skills.
- Proactive approach to learning and adapting to new technologies.
- Experience in an educational, schools setting.
- Team player with a collaborative mindset.
- Ability to work independently and manage multiple tasks.
- Strong problem-solving skills.
- Commitment to continuous professional development.
- Positive attitude towards technology integration in education.
Skills
- Proficiency in Windows and Mac operating systems.
- Knowledge of networking concepts and troubleshooting.
- Experience with educational software and learning management systems.
- Strong understanding of cybersecurity principles.
- Excellent customer service and communication skills.
- Ability to train and support users of varying technical abilities.
- Project management skills for IT initiatives.
- Familiarity with cloud services and applications.