The Spa Therapist plays a crucial role in enhancing the well-being and relaxation of clients in a luxurious environment. This position requires a blend of technical skills, customer service, and passion. The Spa Therapist will provide a range of treatments, including massages, facials, and taking care of their clients. A successful candidate will be knowledgeable about various techniques and products, ensuring a high standard of service that promotes client satisfaction and loyalty.
Responsibilities:
- Conduct thorough consultations with clients to assess their needs and preferences.
- Maintain a clean and organized treatment area, ensuring all equipment is sanitized.
- Provide exceptional customer service, addressing client inquiries and concerns promptly.
- Educate clients on aftercare and wellness practices to prolong treatment benefits.
- Manage appointment bookings and maintain accurate client records.
- Promote Decaar products and services to clients, enhancing their overall experience.
- Participate in ongoing training and professional development opportunities.
Preferred Candidate:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficient in various massage techniques.
- Flexibility to work evenings and weekends as required.
- Strong organizational skills and ability to manage time effectively.
- Positive attitude and a commitment to providing excellent client service.
- Ability to work collaboratively within a team environment.
Skills
- Expertise in various facial massage techniques.
- Knowledge of skincare products and facial treatments.
- Strong customer service and communication skills.
- Understanding of health and safety regulations.
- Proficient in maintaining cleanliness and hygiene standards.
- Time management skills to handle multiple appointments.
- Basic knowledge of anatomy of the face .