The purpose of the job is to handle customers in the reception area and to communicate with them during the repair process. In addition to some administrative work in the computer service center.
Job Responsibilities
- Open Job Cards in the system for customer complaints.
- Understand the problem and clearly mention it on the Job Cards
- Communicate with customers for Job Cards Status
- Handling finished foods delivery back to customers
- Internal Administrative work inside the Service Centre covering Job Cards, daily reports and follow-up
Skills
- Fluent in English
- Have computer skills; Windows (Office, Word, Excel & etc)
- Preferably has knowledge in SAP System
- Experience in the same field is a plus
- Able to work in stressful situations
Education
Bachelor’s Degree