Account Manager

The Account Manager is responsible for liaising with the agency’s many clients and is the link between the various departments within the agency and the clients.


Key Responsibilities:


  • Manages the relationship between the agency & the client.
  • Within the agency, protects the client’s interest.
  • When talking to the client, protects the agency’s interest.
  • Coordinates all account requirements and ensures that all work is produced on time and within the client’s budget.
  • A good team player, responsible for building a good relationship with the client and the agency team members.
  • Plays a key role in the development of communication and creative strategies.
  • Shows leadership and drive in thinking of innovative solutions to business/strategic problems and in merchandising the agency’s services (cross-selling).
  • Assists other departments with forward planning on current or future projects.
  • Has a thorough working knowledge of all agency systems.
  • Has a thorough understanding of the client’s business and the major factors/trends shaping their market(s).
  • Is the agency team’s first port of call for all questions relating to client issues.
  • Foresees any client issues/questions or internal resourcing issues before they arise.
  • Acts as the creative team’s main day-to-day contact, providing direction on creative briefs.
  • Is a sound judge of creative work and can coherently argue whether work is on or off brief.
  • Masters a range of presentation techniques and considers the most appropriate and inspiring way to present each piece of work.
  • Works closely with the media planner to produce inspiring and unusual media strategies that provide a showcase for the agency’s creative work while delivering against specified coverage/frequency targets.


Key Deliverables:


  • Daily client contact.
  • Creation and management of project timelines.
  • Writing inspiring briefs on communication projects.
  • Assisting the Account Director in briefing creative.
  • Liaising with the copywriter, media manager, and strategy department.
  • Managing internal creative presentation sessions.


Post date: 16 September 2024
Publisher: LinkedIn
Post date: 16 September 2024
Publisher: LinkedIn