1.     Business Development:

·        Identify and pursue new business opportunities within the home appliances sector, focusing on companies that require delivery, installation, and maintenance services.

·        Develop and execute a strategic business development plan to expand our client base and increase market share in Kuwait.

·        Conduct market research to identify trends, competitor activities, and potential areas for growth.

2.     Client Relationship Management:

• Build and maintain strong relationships with key decision-makers in home appliances companies.
• Understand client needs and tailor our logistics and delivery services to meet their specific requirements.
• Provide regular updates and reports to clients on service performance and improvements.

3.     Service Offering Enhancement:

• Collaborate with the operations team to ensure that our fleet of trucks and skilled technicians are fully equipped to meet client demands.
• Continuously seek ways to improve service offerings, including delivery speed, installation efficiency, and maintenance quality.
• Develop proposals and presentations to showcase our capabilities to potential clients.

4.     Sales & Negotiation:

• Prepare and present proposals, negotiate contracts, and close deals with prospective clients.
• Achieve and exceed sales targets and KPIs set by the management.
• Monitor and analyze sales performance, adjusting strategies as necessary to ensure continued growth.

5.     Collaboration & Coordination:

• Work closely with the logistics, operations, and customer service teams to ensure seamless service delivery to clients.
• Coordinate with internal teams to ensure that client feedback is incorporated into service improvements.

6.     Reporting:

• Provide regular reports to the Business Development Manager on sales activities, client feedback, and market trends.
• Track and analyze key performance indicators (KPIs) to measure the effectiveness of business development efforts.

Skills

• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of logistics, delivery, and installation processes.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Fluency in English is required; proficiency in Arabic is an advantage.