Responsibilities

1.Staff Management:

•Motivate, coach, and manage Parts Sales Representatives.

•Interview, hire, and oversee staff training.

2.Inventory and Sales Forecasting:

•Establish individual parts inventory levels and balance them for maximum turnover.

•Monitor and adjust inventory to minimize obsolescence.

3.Customer Service:

•Ensure timely communication with internal and external customers.

•Enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction.

•Handle customer complaints immediately, and according to the company’s guidelines.

4.Operational Efficiency:

•Prepare regular reports on cost variance, backlog, and on-time delivery.

•Oversee warranty and customer returns.

•Coordinate a prompt, efficient, and timely flow of paperwork.

•Set and monitor parts sales goals.

Skills

Job Requirements

Educational Qualifications

Education Degree

: Bachelor

Major

: Any

Experience

Years of Experience

: 3 - 5  Years

Field of Experience

: Parts Sales, parts inventory, ordering, and receiving parts

Skills

•Leadership and teamwork, problem-solving and decision making skills

•Literacy with computer and software applications

•Technical knowledge of automotive parts and systems

•Strong leadership skills

•Proficient with customer service and communication

Other Requirements

Gender

: Male

Age

: 25 - 45  Years

Preferred Language

: English, Hindi, Arabic

Duty Shift / Timings

: One Shift / 08:00 am - 05:00 pm