Job description

Job Objective:

To manage and execute preventive and corrective maintenance activities for elevators and supervise the maintenance team, ensuring safe operation, high performance, quick fault resolution, and customer satisfaction.

Duties and Responsibilities:

* Prepare and implement preventive and scheduled maintenance plans.

* Diagnose electrical, mechanical, and electronic faults and determine appropriate solutions.

* Supervise repair and maintenance work and ensure its quality.

* Assign daily tasks to technicians and monitor their timely completion.

* Lead the maintenance team, evaluate performance, and identify training needs.

* Follow up on emergency calls and ensure a quick response and fault resolution.

* Conduct site visits and inspect elevators to confirm their safety and operational condition.

* Ensure the team complies with safety procedures and technical instructions.

* Monitor spare-parts availability and submit requests for required materials.

* Prepare maintenance, breakdown, and technical visit reports.

* Analyse recurring faults and recommend permanent corrective solutions.

* Communicate with customers, address their concerns, and provide technical explanations.

* Coordinate with Projects, Warehouse, Procurement, and Customer Service departments.

* Follow up on maintenance contracts and ensure all agreed services are delivered.

* Support elevator modernisation and upgrading work when required.

* Ensure compliance with approved technical specifications, quality standards, and safety regulations.

Skills

Qualifications and Experience:

* Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering.

* Practical experience in elevator maintenance and fault diagnosis.

* Experience in supervising technicians and managing field operations.

* Good knowledge of elevator control systems and electrical and mechanical components.

* Strong leadership, organisational, and problem-solving skills.

* Ability to work under pressure and respond to emergency situations.

* Proficiency in report preparation and Microsoft Office.

* Valid driving licence and willingness to perform site visits and attend emergency calls.