Job description

Job Objective:

To develop refrigerant gas sales outside Kuwait, attract new international customers, and manage export operations from order confirmation through delivery and payment collection.

Duties and Responsibilities:

* Identify new export markets and international business opportunities.

* Attract new customers, distributors, and agents outside Kuwait.

* Build and maintain long-term relationships with international clients.

* Prepare quotations and negotiate prices, payment terms, and delivery conditions.

* Achieve monthly and annual export sales targets.

* Follow up on customer orders from confirmation through shipment, delivery, and payment collection.

* Coordinate with Production, Warehouse, Finance, Shipping, and Customs Clearance departments.

* Prepare and review export documents, including commercial invoices, packing lists, and certificates of origin.

* Ensure compliance with applicable regulations for exporting, transporting, and storing refrigerant gases.

* Monitor market prices, competitors, and customer requirements.

* Prepare regular reports on sales performance and new business opportunities.

* Participate in international exhibitions, business events, and customer visits when required.

* Handle customer inquiries and complaints and ensure professional after-sales support.

Skills

Qualifications and Experience:

* Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.

* Previous experience in international sales and export operations.

* Experience in refrigerant gases, chemicals, or industrial products is preferred.

* Good knowledge of shipping procedures and export documentation.

* Excellent communication, negotiation, and customer-acquisition skills.

* Proficiency in written and spoken English; additional languages are an advantage.

* Ability to travel internationally when required.

* Proficiency in Microsoft Office and CRM systems.