Job description

A leading Printing & Signage Solutions company in Kuwait is looking for an experienced Senior Operations Manager to oversee daily operations, production, and client project delivery across multiple branches.

Key Responsibilities

• Oversee daily operations across all branches, ensuring production and delivery timelines are met.

• Lead production and office teams, including designers, production staff, and installers.

• Manage printing and signage materials including Flex, Vinyl, Acrylic, ACP, and Digital Printing.

• Manage vendors, procurement, material sourcing, and cost negotiations.

• Plan and execute client projects from quotation through delivery, including exhibitions, branding rollouts, and installations.

• Prepare accurate cost estimates for wood, acrylic, aluminum, stainless steel, and other fabrication materials.

• Monitor inventory, material usage, stock levels, and wastage across branches.

• Support hiring and staffing decisions for production and operations teams.

• Identify cost-saving opportunities and improve operational efficiency.

• Maintain strong client relationships and support repeat business.

• Report operational performance, challenges, and improvements to the General Manager.

Skills

• 10+ years of experience in operations or production management, preferably in printing, signage, or events.

• Experience managing multiple teams and/or branch locations.

• Strong vendor negotiation and client communication skills.

• Familiarity with ERP/business management systems; Odoo experience is a plus.

• Strong leadership, organizational, and problem-solving skills.

• Ability to work in a fast-paced environment and manage multiple projects simultaneously.