What You Will Do

• Supervise and support the day-to-day housekeeping operations.

• Inspect guest rooms and public areas to ensure compliance with hotel quality standards.

• Coordinate guest and internal service requests, ensuring timely resolution and follow-up.

• Assist with departmental administration, scheduling, reporting, and record keeping.

• Monitor maintenance issues and coordinate with relevant departments for prompt action.

• Support inventory management, including housekeeping supplies, linens, and operating equipment.

• Maintain clean, organized, and fully stocked housekeeping and service pantries.

• Train, coach, and motivate team members while promoting teamwork and service excellence.

• Ensure compliance with health, safety, hygiene, and hotel policies and procedures.

• Actively participate in departmental meetings, briefings, and training sessions.

• Respond professionally to guest concerns and take ownership of service recovery when needed.

What You Bring

• Previous experience in a housekeeping supervisory role, preferably within the hospitality industry.

• Strong organizational and administrative skills.

• Excellent communication and customer service abilities.

• Ability to lead by example and work effectively in a fast-paced environment.

• Good knowledge of housekeeping operations, health and safety practices, and inventory control.

• Proficiency in Microsoft Office applications.

• Strong attention to detail and commitment to maintaining high standards.

What We Offer

• Full board single living accommodation in a high quality, well-resourced accommodation with Wi-Fi internet.

• Complimentary nights at FS Hotels worldwide.

• Regular social and sporting events

• Paid home leave tickets

• Free transportation to and from work with Wi-Fi internet.