Company Description:
Pharmazone Kuwait is a leading healthcare organization that operates over 70 strategically located pharmacies, serving over 2 million residents in Kuwait. Pharmazone is dedicated to shaping the future of pharmaceutical excellence and promoting healthier lives in the community.
Job Summary The E-commerce Specialist & Developer is responsible for both the technical development and operational management of the e-commerce website and mobile app. This role combines hands-on development work with platform management, integrations, performance optimization, and campaign execution. The position serves as a key technical owner of the e-commerce platforms, ensuring stability, scalability, and continuous improvement of the online shopping experience.
Key Responsibilities1. Development & Technical Ownership Develop, customize, and maintain e-commerce platforms using HTML, CSS, Java Script, PHP, and Liquid. Customize Shopify themes, sections, templates, and checkout-related features. Implement frontend enhancements and UX/UI improvements based on business requirements. Debug, troubleshoot, and resolve technical issues across web and app platforms. Review, optimize, and maintain code quality and performance.2. Platform & Backend Management Manage Shopify, Shopify Plus, and third-party applications, including configuration and optimization. Handle backend setup for promotions, discounts, labels, and product rules. Manage user roles and access across platforms and tools. Integrate and maintain connectors with ERP, CRM, analytics, and marketing tools.3. Task & Project Coordination Create, track, and manage development and campaign tasks using Click Up or similar tools. Act as the technical bridge between business teams, designers, developers, and external agencies. Review technical deliverables and ensure accurate implementation before go-live.4. Campaigns, Promotions & Automation Develop and implement discount logic, AIOD promotions, BOGO offers, free gifts, and checkout incentives. Ensure technical accuracy of banners, popups, collections, and promotional elements. Support execution of email, push notification, and Whats App campaigns with technical validation.5. Analytics, Performance & Optimization Implement and maintain tracking via GA4, Google Tag Manager, and other analytics tools. Monitor site performance, conversion rates, and user behaviour. Use data insights to optimize UX, funnels, and sales performance.6. Content & Localization Support Support Arabic and English content implementation within themes and templates. Ensure frontend labels, UX copy, and translations are technically accurate and properly displayed.
SKILLS & TOOLS
Web Development: HTML, CSS, Java Script, PHP, Liquid, MySQLeCommerce Platforms: Shopify, Shopify POS, Shopify Plus, Word Press, Woo Commerce, Magneto, Playtime Email Marketing & CRM: Klaviyo, One Signal, Pipe drive, Zapier Analytics & Tracking: Google Analytics 4 (GA4), Google Search Console, Google Tag Manager, Power BI, Looker Studio, Microsoft Clarity EDUCATIONDegree in Computer Science, Software Engineering, or a related discipline Bachelor’s degree in Marketing, E-commerce, Data Analytics, or related field. CERTIFICATIONSThe Fundamentals of Digital Marketing Google Analytics Individual Qualification (GAIQ) Technical SEO Certification SEO Fundamentals Certification
Requirements:2+ years of experience in CRO, e-commerce analytics, or website optimization. Knowledge of analytics tools (Google Analytics, Hotjar, or similar). Experience using Algolia or other site search tools is a plus. Understanding of UX/UI principles and A/B testing. Strong analytical thinking and problem-solving skills. Good communication skills in English (Arabic is a plus).