Job Overview

We are seeking motivated and customer-focused individuals to join our service team in Kuwait as waiters. This internship-level role offers an opportunity to develop essential hospitality skills in a fast-paced dining environment, contribute to delivering exceptional guest experiences, and gain hands-on experience within a reputable hospitality operation. A university bachelor’s degree is preferred for applicants seeking growth within our organization.

About the Company

Our organization is a dynamic leader in the hospitality and food service industry, dedicated to delivering exceptional dining experiences, meticulous attention to detail, and a warm, welcoming atmosphere for our guests. We prioritize teamwork, professional development, and a positive workplace culture that supports career progression for both interns and entry-level staff.

Key Responsibilities and Duties

• Set up dining areas for service, ensuring cleanliness, proper table settings, and readiness for guests.
• Greet guests warmly, present menus, and relay orders to the kitchen and bar capacities as needed.
• Take accurate beverage and food orders, confirm special requests, and deliver orders promptly while maintaining accuracy.
• Provide attentive table service, check on guests to anticipate needs, and ensure guest satisfaction throughout the dining experience.
• Handle guest inquiries, provide recommendations, and upsell menu items when appropriate and within policy.
• Maintain compliance with health, safety, and hygiene standards; uphold sanitation procedures for dining areas and service stations.
• Assist with side duties such as clearing tables, resetting for new guests, and ensuring restrooms and public areas are clean.
• Collaborate with team members and supervisors to ensure smooth service flow and efficient operations during peak hours.
• Adhere to all company policies, beverage and service standards, and local regulations relevant to Kuwait operations.

Qualifications and Requirements

• Current or upcoming internship acceptance or willingness to participate in an internship program.
• Basic understanding of food and beverage service standards; prior hospitality experience is a plus but not required.
• Excellent communication and interpersonal skills with a guest-first mindset.
• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
• Flexible availability, including evenings, weekends, and holidays as required by the service schedule.
• Must be legally eligible to work in Kuwait and able to comply with local health and safety regulations.

Required Skills

• Customer service excellence
• Effective communication and active listening
• Teamwork and collaboration
• Multitasking and time management
• Upselling and menu knowledge
• Attention to detail and problem-solving
• Professional appearance and positive attitude
• Basic mathematical skills for handling payments and vouchers