As a Delivery Dispatcher in the fast-paced catering and food service industry, you will play a pivotal role in ensuring timely and efficient delivery of our culinary delights to customers across our branches

Responsibilities:

• Schedule and dispatch drivers for daily deliveries.
• Plan and optimize delivery routes for efficiency and cost control.
• Monitor driver performance and delivery status in real time.
• Ensure timely dispatch and on-time delivery.
• Maintain accurate records of deliveries, fuel logs, and driver reports.
• Coordinate with warehouse and store teams for order readiness.
• Handle customer complaints related to delivery delays or issues.
• Ensure compliance with company policies and traffic regulations.
• Prepare daily, weekly, and monthly dispatch reports.
• Support operations team during peak hours and urgent deliveries

Skills

• Strong communication skills to effectively coordinate between various teams and ensure smooth operations.
• Proficiency in logistics software to optimize delivery routes and schedules.
• Problem-solving abilities to address and resolve delivery-related challenges efficiently.
• Time management skills to prioritize tasks and meet tight deadlines.
• Attention to detail to ensure accuracy in order fulfillment and delivery documentation.
• Teamwork skills to collaborate effectively with kitchen staff and delivery personnel.
• Adaptability to thrive in a fast-paced and ever-changing work environment.