Job Summary

We are seeking a reliable and experienced Mandoob (PRO) to manage and process all government-related online transactions for our clients and internal company requirements. The ideal candidate must be familiar with Kuwait’s e-government systems and capable of handling processes efficiently, accurately, and independently.

Key Responsibilities

Handle all online government-related services including but not limited to:

• Residency issuance, renewal, cancellation, and transfer
• Increasing residency quota / manpower approvals
• Work permit processing and amendments
• Company establishment and license issuance
• Commercial license renewal and modifications
• Ministry of Commerce & Industry (MOCI) transactions
• Public Authority for Manpower (PAM) services
• Immigration (Jawazat) online applications
• Civil ID related services coordination
• Ministry of Finance NOC applications
• Municipality approvals and updates
• Chamber of Commerce documentation
• Managing Sahel, Ashal, Kuwait Business Center, and other e-portals
• Following up on approvals, rejections, and compliance requirements
• Maintaining proper documentation and transaction records
• Coordinating with company management for status updates

What We Offer

• Stable, professional working environment
• Fixed weekends (Friday & Saturday off)
• Opportunity to grow within a business advisory firm
• Exposure to diverse company structures and industries

Skills

Requirements

• Nationality: Arab National (Preferred)
• Experience: Minimum 2 years of relevant PRO / Mandoob experience in Kuwait
• Strong knowledge of Kuwait government portals and procedures
• Fluent in Arabic and English (spoken and written)
• Ability to manage multiple applications simultaneously
• Familiar with online submission systems and documentation requirements
• Strong follow-up and problem-solving skills
• Valid Kuwait driving license preferred

Skills & Attributes

• Highly organized and detail-oriented
• Responsible and trustworthy
• Able to work independently with minimal supervision
• Good communication and coordination skills
• Familiar with government compliance procedures