Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services.

• Deliver on sales and customer satisfaction objectives


• Maintains good relationships with customers by meeting and exceeding their expectations


• Answers customers’ questions on the phone or introduces or refers callers to the appropriate person


• Ensures customers’ awareness of all products and services available


• Resolve complaints with sensitivity and involve others when needed


• Addresses customer hesitation and resistance


• Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle


• Ensures that the details of all vehicle transactions are accurately documented and registered


• Conducts a memorable hand over with the customer


• Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)


• Prospects for new customers


• Captures prospect information and maintains a prospect database


• Communicates with customers periodically to ensure that positive relationships are maintained


• Follow the Order-to-Delivery process to ensure customer satisfaction

• 2 - 4 years of experience in the sales field or in the hospitality sector


• Bilingual - good command of both English and Arabic


• Ability to solve practical problems


• Excellent communication and interpersonal skills


• Customer oriented and enjoys interaction with people


• Posses high level of selling and convincing skills


• Team Player