We are seeking a proactive and detail-oriented Assistant to join our dynamic team in Al Kuwait. The ideal candidate will assist in overseeing daily operations, ensuring that all processes run smoothly and efficiently. The Assistant will play a vital role in supporting the Supervisor in managing staff, coordinating activities, and maintaining high standards of quality and safety. This position requires excellent communication skills, a strong sense of responsibility, and the ability to work collaboratively with team members across various departments. The Assistant Supervisor will also be responsible for training new employees, managing schedules, and addressing any issues that arise during daily operations. Additionally, this role involves direct interaction with clients and drivers, making it essential for the candidate to have experience in customer service and logistics. If you are looking for an opportunity to grow professionally in a supportive environment, we encourage you to apply.

Responsibilities:

1. Assist the Supervisor in daily operations, ensuring compliance with company policies and procedures.
2. Coordinate and monitor team activities to ensure efficiency and productivity.
3. Provide training and support to new employees, helping them integrate into the team.
4. Manage employee schedules, ensuring adequate staffing levels for all shifts.
5. Contact clients to address inquiries, resolve issues, and provide exceptional service.
6. Communicate effectively with drivers to ensure timely deliveries and efficient routing.
7. Work in the store to assist with inventory management and customer service tasks.
8. Address any operational issues that arise, providing timely solutions to maintain workflow.
9. Prepare reports on team performance, operational efficiency, and areas for improvement.
10. Participate in team meetings and contribute ideas for process improvements.

Preferred Candidate:

1. Strong leadership skills with the ability to motivate and guide team members.
2. Excellent communication skills, both verbal and written, for effective interaction with staff and management.
3. Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
4. Proactive problem solver who can identify issues and implement effective solutions.
5. Experience in customer service, particularly in dealing with clients and drivers.
6. Adaptable to changing environments and able to handle stress effectively.
7. Knowledge of industry standards and best practices related to operational management.
8. Commitment to continuous improvement and professional development.
9. Strong work ethic and a positive attitude towards challenges.
10. Experience in a supervisory or leadership role is highly desirable.

Salary 250 KD - 300 kd

Skills

• Leadership: The ability to lead and inspire a team is crucial for an Assistant Supervisor. Strong leadership skills help in guiding team members towards achieving common goals and maintaining high morale.
• Communication: Effective communication is essential for conveying instructions, providing feedback, and ensuring that all team members are aligned with the operational objectives. This includes interacting with clients and drivers to ensure smooth operations.
• Customer Service: Experience in dealing with clients and riders is important, as the Assistant Supervisor will frequently address inquiries and resolve issues to provide an exceptional customer experience.
• Problem-Solving: The ability to quickly identify issues and develop practical solutions is vital in maintaining efficiency and productivity within the team.
• Time Management: Strong organizational skills are necessary for managing schedules, prioritizing tasks, and ensuring that all operational deadlines are met.
• Team Collaboration: The ability to work well with others and foster a collaborative environment is important for achieving departmental goals and enhancing team dynamics.