Store Manager Responsibilities

• Develop and implement strategies to achieve and exceed sales targets and KPIs.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Manage the store's budget, including payroll, inventory, and operational expenses.
• Lead, mentor, and motivate a team of approximately 20 employees.
• Oversee recruitment, training, and performance management for all store staff.
• Conduct regular team meetings and one-on-one coaching sessions to ensure high performance.
• Foster a positive and collaborative work environment.
• Ensure the highest standards of customer service are maintained at all times.
• Address and resolve customer complaints and issues effectively and professionally.
• Oversee all daily store operations, including inventory management, visual merchandising, and compliance with company policies.
• Maintain a clean, safe, and organized store environment
• Work with the merchandising team to ensure products are attractively displayed.
• Manage inventory levels, conduct stock checks, and minimize shrinkage.
• Stay informed on new product releases and market trends in electronics, home appliances, fashion, and beauty.

Educational and Experience: 

·     Bachelor's degree in Business, Retail Management, or a related field is preferred.

·     Proven experience as a retail manager or assistant manager, with experience managing a team of at least 15 people.

·     Strong background in electronics or home appliance retail is highly desirable.

Skills

Skills & Competencies: 

·     Leadership and team-building skills, with the ability to motivate and develop a diverse team.

·     Strong business acumen and analytical skills to manage sales, budgets, and inventory.

·     Excellent communication and interpersonal skills in both English and Arabic.

·     Problem-solving abilities and the capacity to make sound decisions under pressure.

·     Customer-centric mindset with a passion for delivering exceptional service.

·     Flexibility to work a retail schedule, including evenings, weekends, and holidays.

·     Knowledge of Kuwaiti labor laws is an advantage.

Additional Requirements:

Must have a positive attitude, strong work ethic, and willingness to learn