Key Responsibilities

• Assist the Store Manager in managing daily store operations to ensure efficiency and profitability.
• Supervise, train, and motivate store staff to deliver excellent customer service.
• Monitor sales performance and implement strategies to achieve targets and KPIs.
• Ensure compliance with company policies, procedures, and standards in merchandising, visual display, and store cleanliness.
• Support inventory management, stock replenishment, and loss prevention measures.
• Handle escalated customer inquiries and resolve issues promptly.
• Assist in preparing staff schedules and managing attendance.
• Provide input on local market trends and customer preferences to improve sales strategies.
• Act as Store Manager in their absence.

Skills

• Preferable: immediate joiner
• experience in Home decor and accessories is a plus
• Bachelor’s degree in Business Administration, Retail Management, or related field (preferred).
• 2–4 years of retail experience, with at least 1 year in a supervisory/assistant managerial role.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Customer-focused with strong problem-solving abilities.
• Flexibility to work shifts, weekends, and holidays as required.
• Proficiency in MS Office and familiarity with POS systems.