Call Center Incharge

Kuwait
  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • provide information to the customer about our products and create lead using proper lead type.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Proven track record of handling all the duties and responsibilities of a call center agent or associate.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Good computer skills.
  • Refined communication skills with an ability to persuade customers.
  • Portraying a positive outlook towards suggestions from the management related to required improvements.
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt