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Call Center Agent

Kuwait
  • Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
  • Analyze client requirements and offer the best possible solution or information.
  • Explain all the essential details of the organization's products and services to captivate the customer's attention.
  • Develop long-term contacts through qualitative telephonic discussions and conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

Skills

  • Expertise in working as a call center professional in a professional agency or BPO.
  • Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
  • Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
  • Ready to adapt and elevate existing skills based on improvement feedback.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt