This role involves managing client communications, coordinating appointments, handling inquiries, and ensuring a seamless onboarding process for new clients. If you have a passion for personal development and love interacting with people, this is the perfect opportunity to be part of a meaningful and dynamic business.

Key Responsibilities
• Client Communication & Sales:
• Respond promptly and professionally to inquiries via WhatsApp, email, and phone.
• Follow up with potential clients, explain services, and encourage bookings.
• Manage appointment scheduling and coordinate with the coach’s calendar.
• Assist in onboarding new clients and ensuring they feel welcomed and supported.
• Administrative Support:
• Maintain organized client records and databases.
• Handle invoices, payments, and basic financial tracking.
• Provide general administrative support as needed.
• Marketing & Outreach:
• Engage with social media inquiries and assist in promotional efforts.
• Suggest creative ways to enhance client engagement and retention.
• Assist in organizing workshops or events when necessary.

We look forward to hearing from you!

Skills

Skills & Qualifications Required
• Communication Skills:
• Excellent verbal and written communication skills.
• Ability to engage and build rapport with potential clients.
• Sales & Customer Service Experience:
• Previous experience in sales, customer service, or administrative support is a plus.
• Confident in following up with leads and encouraging client bookings.

• Organizational & Administrative Abilities:
• Strong attention to detail and ability to manage multiple tasks.
• Experience with scheduling tools, emails, and databases.
• Tech-Savviness:
• Comfortable using digital tools such as WhatsApp, Google Calendar, email, and social media platforms.
• Proactivity & Problem-Solving:
• Self-motivated and able to work independently.
• Proactive in finding solutions and handling inquiries efficiently.
• Language Skills:
• Bilingual in Arabic & English is preferred but not required.
• Industry Knowledge (Preferred but Not Required):
• Familiarity with coaching, wellness, or personal development is a plus