Join Our Team at Livon

We are Livon, an emerging gift delivery platform and an exciting startup based in Kuwait, redefining the way people share moments of joy.

We are currently looking for Customer Support Representatives who are passionate about delivering exceptional service and building meaningful connections with our valued customers.

What You’ll Do:

• Provide outstanding support to customers via calls, emails, chats and resolving customer complaints and queries.
• Ensure an excellent and positive experience for every customer.
• Collaborate with our team to enhance service quality and customer satisfaction.
• Actively monitoring orders placed through our app.

• Proactively liaising with riders and shop to ensure orders run smoothly.

• Providing feedback to relevant departments to help improve our customer experience.

What We’re Looking For:

•Proficient bilingual language Arabic and English.

• Genuine passion for providing the highest level of customer service.

• Ability to use multiple systems and multitask in a fast paced environment.

• Able to effectively communicate to a wide range of people via telephone or email.

• Ability to quickly assess a situation and problem solve to point of resolution.

• Must be able to work evenings, weekends and late nights.

Interested candidates please apply to [Click to show email]