Our Client is a Luxury fashion band, currently seeking an experienced Boutique manager, the role is based in Kuwait. You will be responsible for overall management of the store, client advisors, merchandise and customer service. Responsible for achieving sales objectives, store profitability goals, achieving and maintaining high operational and merchandising standards, building highly motivated teams and developing client advisors to enable them to progress in their careers
Luxury Boutique Manager
Profile:
This Luxury brand is a dynamic and business seeking alike minded Boutique Manager for a rare and exciting opportunity to manage an already well-established luxury brand
We are looking for an innovative and passionate manager who leads by example and has the command and credentials to be responsible for the management of this boutique. This is an exceptional opportunity for an experienced Store Manager to take the next step in their career, into a growing brand that invests in the long-term careers of its employees.
You will have a passion for all product categories and be able to positively influence others to engage with this iconic brand and improve sales and company profile
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· The ideal candidate will have at least 6 years' experience as a Store Manager within a luxury brand
· You should be highly commercial and driven
· You will be a strong people manager who is used to driving the team
· You will have a track record of developing team members and be hands on
· You will be a strong brand ambassador and be immaculately presented
Sales Management
- Continuously motivate and coach client advisors to meet assigned sales and productivity goals. Provide recognition for top client advisors.
- Demonstrate sales leadership for staff by playing an active role on the selling floor
- Proactively manage the clientelling function in the store.
- Ensure that all client advisors are knowledgeable of all company product s, company information and history. Be up-to-date with company news.
- Ensure employees are provided with product knowledge to enhance and ensure cross-selling across categories.
- Provide feedback to Regional VP on product assortment, buying trends and customer requests
Customer Service:
- Ensure the highest level of customer service every day, ensuring compliance to the Quality Customer Service Standards and selling ceremony
MERCHANDISING/ VISUAL
-Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
-Partner with logistics, product teams and supervisor to ensure appropriate assortment for the store
-presentation of all displays, fixtures and all visual areas are reflective of current visuals Identify and communicate product concerns in a timely manner
-Communicate inventory needs to support the business goal