Experienced and highly skilled VDI Horizon System Administrator to manage and support our virtual desktop infrastructure, with strong background in VMware Horizon, comprehensive knowledge of VDI technologies, and a proven track record of managing and optimizing VDI environments. This role involves provisioning, maintaining, and troubleshooting VDI systems to ensure optimal performance and user satisfaction.
Experience
- Support and manage VMware Horizon View (VDI) infrastructure.
- Responsible for analysis, administration and support of VMWare Horizon View VDI.
- Provisions servers including adding, allocating and managing vDisks for end-user devices.
- VMware AppVolumes Administration support
- AppStack build, Packages Installation and maintenance.
- Develop scripts to automate the monitoring of VDI environment.
- Responds to End User requests for technical support and assistance within established procedures.
- Desktop Pool build and maintenance.
- Managing and troubleshoot migration of Citrix XenDesktop environment to Horizon environment will be added advantage.
- Knowledge in ITIL tools like Remedy, etc.
- Knowledge in ITIL processes like Incident management, Change management, etc.
- Day to day administration of L1/L2 BAU tasks
- Coordinating with different stakeholders and working with offshore teams. Perform RCA for Major Incidents.
- Experience with upgrading and maintaining VMware Horizon, AppVolumes, DEM, UAG, and NSX.
- Hands-on experience in scripting and automation, particularly using PowerShell, for VDI health checks and other tasks.
- Proven ability to perform regular health checks, maintenance, and patch management for VDI systems.
- Experience in performing capacity planning and performance optimization of VDI infrastructures.
- Knowledge of security practices, including renewing certificates and applying patches for vulnerabilities.
Skills
Certifications
- VCP-Data Center Virtualization
- VCP-DEDKTOP MANAGEMENT certification is a must.
- VCP-DIGITAL WORKSPACE