Reservation & Ticketing Agent

Kuwait

Job Responsibilities

  • Make reservation and answering all incoming telephone queries promptly and efficiently
  • Calculating fares and issuing tickets
  • Sending pre-paid tickets. Advising and acting incoming PTAs
  • Calculating refunds
  • Issuing of tickets and handling of money
  • Working at the ticket desk and assisting passengers with the problems
  • Keeping manuals up-to-date
  • Making hotel booking and car hire at the request of the customer
  • To ensure that set monthly/ annual targets are met
  • Calculation & checks of ADM’s
  • All jobs reacted to the trade support desk answering travel agent calls/ pre flight check /maintaining filing related to the flight manifest


Skills

Candidate Requirements

  • Minimum 3 years’ experience in Reservations & Ticketing Field
  • IATA, Diploma in Travel, GDS systems, Basic Fares and ticketing knowledge, Airline courses
  • Good communication skills
  • Good command of English, Arabic speaking skill is an added advantage

Education

High School / Diploma

Bachelor’s Degree

Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt