Customer Relationship Manager:

The purpose of the Customer Relationship Manager role at Great Place to Work® is to drive revenue growth by promoting and selling our range of GPTW Middle East services. This position plays a pivotal role in identifying and cultivating relationships with potential government and private sector customers by effectively communicating the value of Great Place to Work®'s offerings.

Responsibilities:

• Actively promote and sell Great Place to Work® services, to individual organizations and corporate customers in both government and private sectors.
• Identify and pursue sales opportunities through prospecting, networking, and lead generation activities to expand the customer base.
• Build and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions that foster a great workplace culture.
• Conduct sales presentations and demonstrations to showcase the features and benefits of Great Place to Work®’s offerings, emphasizing how they can enhance workplace culture and employee engagement.
• Negotiate with customers to close sales and achieve revenue targets.
• Collaborate with the marketing team to develop collaterals, promotional materials, and campaigns that support sales efforts and promote the value of our services.
• Provide timely and accurate sales reports, forecasts, and updates in the CRM to inform management, track progress, and support strategic decisions.
• Stay updated on industry trends, competitor activities, and market developments to identify opportunities for growth and innovation in workplace culture.
• Represent Great Place to Work® at industry events, trade shows, and networking functions to enhance brand visibility and expand the customer base.
• Ensure compliance with company policies, procedures, and quality standards at all times.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Marketing, Human Resources, or a related field.
• Minimum of 0-3 years of sales experience, preferably in the B2B and corporate sector, with a focus on promoting services that enhance workplace culture.
• Proven track record of achieving and exceeding sales targets in a competitive environment.
• Excellent communication and presentation skills, with the ability to articulate value propositions effectively to diverse audiences.
• Strong negotiation and closing skills, with the ability to build rapport and influence decision-makers.
• Self-motivated and results-driven, with a proactive approach to problem-solving and decision-making.
• Ability to work independently as well as part of a collaborative team.
• Proficiency in Microsoft Office Suite and CRM software(s).
• Knowledge of workplace culture trends in Kuwait and familiarity with the government and private sectors is an advantage.
• Fluency in Arabic and English is required

How to Apply: Interested candidates are encouraged to apply directly via LinkedIn and submit their CV to [Click to show email]