The Senior Sales and Customer Relations role in Kuwait, is a pivotal position that combines sales expertise with exceptional customer service skills. This role is designed for individuals who have a passion for building strong client relationships and driving sales growth. The ideal candidate will be responsible for developing and implementing sales strategies that enhance customer satisfaction and loyalty while achieving sales targets.

Do you have a passion for helping people reach their goals and find their needs?

Are you a natural sales person who's driver to reaching and exceeding revenue goals while truly changing people's lives?

About Us

We are a luxury, boutique studio specializing in Pilates and our clientele expect the best. We are a community of amazing, positive and fun women who support each other love to laugh and celebrate how strong and powerful the human body can be. We are flexible and results oriented in all we do.

We at Julles are hiring a Sales and Customer Relations Lead - who will focus on increasing new clients, keeping our current clients impressed with our studio and services, and ensure everyone has an extraordinary experience every time they walk through the door. We have a process of tracking leads, we have ready made scripts to make the sales process easy for you.

The mission for this position is to sell memberships, serve our existing clients, follow up the clients so they upgrade their memberships.

Salary: 650 KWD does not include commission

Working houres and shifts

candidate must be flexible to work different shifts during the week

Start Time 8am, 9am, or 10am

8 houres shift

5 days a week with flexibility to work on Saturday

Responsibilities:

1. Develop and execute strategic sales plans to achieve company objectives.
2. Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
3. Identify new business opportunities and expand the customer base through networking and referrals.
4. Conduct regular follow-ups with clients to assess their needs and address any concerns.
5. Collaborate with marketing teams to create promotional materials and campaigns that resonate with target audiences.
6. Analyze sales data and market trends to inform decision-making and strategy adjustments.
7. Provide training and support to junior sales staff to enhance team performance.
8. Prepare and present sales reports to management, highlighting achievements and areas for improvement.
9. Participate in industry events and trade shows to promote the company and its services.
10. Ensure compliance with company policies and industry regulations in all sales activities.

Skills

• Confident, Social and outgoing.
• Great listening skills.
• Able to work in an environment where there is growth and new projects and events regularly.
• Available to work mornings and evenings.
• Experienced in developing client relationships diffusing difficult situations.
• Excellent negotiation and closing skills.
• Strong presentation and public speaking abilities.
• Proficient in customer relationship management (CRM) tools.
• Ability to analyze sales metrics and market trends.
• Strong organizational and time management skills.
• Knowledge of personal services industry trends.
• Ability to work under pressure and meet tight deadlines.
• Creative thinking and problem-solving skills.