Urgently required for a major company in Kuwait service advisor (recruitment from inside Kuwait)

service advisor

We are looking for a personable service advisor to act as the liaison between our customers and service technicians.

 The service Acting as a liaison between Customers and Service department, 

the Service Advisors are involved right from greeting customers to service explanation. 

 the various job tasks undertaken by these advisors, and such tasks include – greeting customers on arrival, identifying the customer’s need, connecting customer with appropriate department, consulting with mechanics, developing feasible solutions, explaining various service options, providing in-depth information, giving warranty details to customers, tracking repair or maintenance status, performing post-service inspection, drafting invoice, and collecting payments from customers.

Service Advisor

Responsibilities of a Service Advisor

·Take Service Department bookings.

·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.

·Meeting and greeting service customers and identifying their service requirements

·Updating customers with technical issues

·Dealing with complaints

Skills and Qualifications of a Service Advisor

·Must have previous experience as a Service Advisor

·Must be fully customer focused, presentable and professionally dressed

 Please send your CV to the following email:

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ph: 99437632 - 97279871