Executive, Community Sales/ Phono Subsidiary of Ooredoo Kuwait

ooredoo - Kuwait - Kuwait City

Employment: Full Time

To distribute or sell Ooredoo services and products on one-to-one contact or through some gatherings.
Appoint agents or distributors under your DMS ID who can further distribute or sell.
Manage month to month activities of the community Sales Force based on the assigned targets from management.
Be proactive and have an innovative mindset to target certain segments which is not covered by traditional channels.
Take the initiative to stay well-informed about latest progress or developments in the market /related to segments, offers etc. And to report the same to higher authorities
Make sure adequate pipeline is created by engaging multiple events, customer interactions across various strategic locations to meet the monthly target.
Provide support to customers “existing and new” as part of the community.
Follow the defined procedure to activate lines, services and Ported In customers in which ensures minimum delays in order to meet subscriber expectations & follow sales validation process (KYC).
To work during odd hours or weekends (like during evenings after 5 or 6 PM to be present in the field)
Attend constantly all training and coaching which set be management.
Ensure that drawers are opening and closing as per Ooredoo finance standard on daily basis wherever staff is managing the drawers.
Before closing cash register or cash drawer, employee and branch manager should make sure that all the transactions are on the place.
Handle cash at the store as well as collecting daily sales and other necessary reports.
Receive payments and issue receipts for sale items and outstanding accounts, ensuring accuracy of transactions and correctness of data input to the financial system.
Process collection report on daily bases according to financial process.
Ensure that all transaction submitted and matching the request without any variance.
Report and deliver the daily cash and credit cards vouchers as well for the Ooredoo services which require applications.
The signed SAF is to be sent back to CCQC and a scanned copy is to be uploaded in RAS as attachment fill
Ensure every sim distributed /activated /handed over to customer is registered in DMS with the defined KYC process.
Ensure that all signatures are done by employee and customer on requested places on SAF.
Ensure that all the transactions are checked properly; in order to submit it to the Head Office on daily basis to avoid any claw back.
Phono management has the right to reallocate sales executive to any other division during crisis mode.
Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.
Other duties as directed by supervisor or other superiors in which ease the branch operations and assist in the absence of Branch manager or the Team leader.
Up-sell and promote company digital platforms and direct customers to process their basic services through it. Contribute to the department communication plan through attendance of regular team meetings, events and preparation of requested reports.
Share knowledge and expertise with colleagues.

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Post date: Today

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