Job Responsibilities:
- Provide excellent customer service by taking orders, serving food and drinks, and attending to customer needs.
- Ensure cleanliness and proper setup of dining area, including tables, chairs, and table settings.
- Maintain knowledge of menu items, specials, and ingredients to provide recommendations and answer customer questions.
- Collaborate with kitchen staff to ensure prompt and accurate delivery of orders.
- Handle guest complaints and feedback in a professional and courteous manner.
- Adhere to all food safety and hygiene regulations.
- Assist with restaurant opening and closing duties as needed.
Skills
Essential Qualifications:
- High school diploma or equivalent.
- Previous experience in a similar role within the restaurant industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle pressure.
- Attention to detail and a focus on customer satisfaction.
- Basic math skills for handling order transactions.
Desired Experience:
- Experience working with diverse customer groups.
- Knowledge of different cuisine types and ingredients.
- Experience using POS systems and handling cash transactions.