Company Description
We are a premier retailer of high-quality art, office, and school supplies, founded in 2019 and based in Kuwait. We offer a curated selection of premium materials both online and through our retail store, serving artists, students, and businesses. What sets us apart is our dedication to offering only the highest quality products, including unique items sourced from outside Kuwait. Our commitment to excellence ensures our customers have access to exceptional and hard-to-find supplies. We aim to be the top supplier in Kuwait, delivering unmatched quality and service.
Role Description
We are looking for a dynamic and customer-oriented Retail Store Salesman to join our team. The role involves handling in-store sales, online orders, and maintaining strong relationships with customers and neighboring businesses. The ideal candidate will have excellent product knowledge, strong sales skills, and the ability to build and manage customer relationships both in person and through WhatsApp.
Note: We are looking for a male and a female
Key Responsibilities:
1. Sales and Cashier Duties:
• Customer Engagement: Greet customers as they enter the store and provide personalized assistance to help them find the products they need.
• Product Knowledge: Study and master the full range of products we sell, including unique items sourced from outside Kuwait, to effectively guide customers in their purchasing decisions.
• Customer Checkout: Manage the point-of-sale system, process payments, and issue receipts.
• Customer Relationship Management (WhatsApp): Build ongoing relationships with customers by offering follow-up assistance through WhatsApp, helping them with future purchases and orders.
2. Online Orders:
• Order Processing: Efficiently prepare online orders once received, ensuring accuracy and promptness.
• Order Pickup Coordination: Place completed orders in a designated area for the drivers to pick up and deliver.
3. Product Receiving and Arrangement:
• Receiving Inventory: Accept deliveries from suppliers, ensuring accuracy and quality of the products.
• Stock Arrangement: Organize and place the received products in their designated areas in the store.
• System Management: Submit details of received products into the system, either partially or fully, and upload supplier invoices as necessary.
Visa 18 Transferable
Skills
Qualifications
- Excellent communication and customer service skills
- Need to be fluent in English (Reading, Writing and Speaking)
- Prefer to be also fluent in Arabic
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Strong attention to detail and ability to multitask
- Previous retail or sales experience.
- Strong interpersonal and communication skills, with the ability to build relationships with customers in-store and through digital channels like WhatsApp.
- Knowledge or willingness to learn about art, office, and school supplies.
- Ability to multitask, handling both in-store and online orders efficiently.
- Familiarity with point-of-sale systems and basic inventory management.
- Flexibility to work on weekends, holidays, and various shifts.
- Transferable Visa 18