Role Objective:
Customer Service and support; Cross-selling & Marketing where available
Adherence to Bank’s Policies & Procedures related to Service Quality, Customer Service and support, Performance metrics, etc.
Detailed Duties:
Reflect KIB’s responsibility and values to its customers by providing best effort in the duties assigned.
Assist in project teams where required.
Continuously work with the EBD management and other areas to identify and promote work process improvement opportunities.