Date: 12 Aug 2024

Location:

KW

Company:

Alghanim Industries

Long Description Job Summary

The Section head is fully responsible and accountable for sound section operations. The role focuses on leading section sales team in alignment with business strategies, in which all are responsible for providing customers with high level of services. Major focus of Section Head in driving sales and profitability to meet pre-set section targets. The Group Section Head is totally responsible for providing friendly work environment, and ensures section employees’ development through coaching and mentoring.

Job Responsibilities

Sales

Manages and leads staff in achieving section’s targets

Drives section’s sales activities to achieve targets in cash, credit, warranties & accessories

Ensures proper implementation of promotional activities to support higher sales results

Ensures adequate involvement of section team in analyzing sales data to maximize business results

Follows up with sales associates on section & individual achievements

Assists sales staff in completing difficult sales transactions

Customer Service

Provides exceptional customer service and ensures sales associates also provide the same level of service.

Handles and follows on section customer’s complaints and inquires;

Interacts with section customers to ensure the quality of services provided.

Ensures reviewing section’s CSI results and takes necessary actions

Operations

Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;

Inspects section merchandise to ensure it is correctly priced and displayed

Requests and suggests section’s product range/variety and maintain stock levels

Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level

Secures section merchandise by implementing security systems and measures.

Reports to Store Manager on section operations, performance and resources

Ensures all section’s activities in alignment with organizational policies & procedures.

Maintains section’s cost control measures in alignment with business objectives.

Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments

Ensures sending section’s perpetual count to store manager on monthly bases

Maintains adequate section’s manpower according to budget

Conducting yearly appraisals and performance reviews with development plans for section employees

Conduct section’s checklist

Provides constant coaching, mentoring and training for all section staff

Ensures providing safe & secured work environment at section level

Ensures sound housekeeping at section level

Ensures section employee awareness of safety and emergency procedures.

Candidate Requirements

Cont. Job Responsibilities

Talent Development

Trains section staff on store policies, department procedures, and job duties;

Leads section employees engaged in sales activities and conducting of inventories,

Ensures compliance of section employees with established location security, sales, cleanliness and record keeping procedures and systems;

Monitors and evaluates section staff performance and training needs;

Develops, inspires, motivates and provides coaching and mentoring to section staff;

Ensures section employees’ commitment to organizational objectives.

Candidate Requirements:

2+ years of experience,

Good English language

Good communication skills

Ability to work under pressure

Education Professional Degree in Electrical Engineering or Technology High School / DiplomaThis job has been sourced from an external job board.

More jobs on https://www.qureos.com/