- Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or SOP (standard operating procedure).
- Defines customers’ needs and functionality in a service development cycle.
- Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
- Installs, configures, and tests operating systems, application software, and system management tools.
- Ensures the highest level of systems and infrastructure availability.
- Implements warranty and support activities.
- Evaluates the existing systems and provides the technical direction to IT support staff.
- Plans and implements system automation as required for better efficiency.
- Oversees the development of customized software and hardware requirement.
- Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
- Deals with work process, optimization methods, and risk management tools in the given projects for the successful accomplishments according to the requirements of the stakeholders.
- Monitoring and troubleshooting HP and Cisco UCS servers, storage, and networking equipment for malfunctions or failures
- Monitoring and troubleshooting HPE 3PAR storage for malfunctions or failures
- Installing and configuring new Cisco UCS servers, storage devices, routers, switches, and other network components
- Monitoring and troubleshooting Linux servers ( Redhat , Centos , …. )
- Proficiency of enterprise system tools such as PowerShell, Microsoft System Center, ESXi vCenter, SolarWinds Server & Network Monitoring.
- Assists with installation and maintaining infrastructure services ( CA, DNS, dynamic host configuration protocol, backup, print, patches)
- Conducting capacity assessments of existing infrastructure to ensure that it can support future growth
- Maintaining detailed documentation of all server and storage configurations and changes made to them
- Performing regular backups of data to prevent loss in case of computer failure or theft
- Providing technical support for applications and operating systems used in the IT environment
- Writing scripts ( like Python or other ) to automate common processes within the IT environment
- Monitoring energy usage across the data center to ensure efficient operation
- Conducting environmental and air quality tests to ensure compliance with federal regulations
Skills
Qualifications / Skills:
- Excellent communication skills
- Decision-making
- Information security
- Analytical skills
- Knowledge of systems engineering software tools
- Organizational skills
- Patience
- Attention to detail
Education and Experience Requirements:
- Computer science or allied field viz. degree
- Minimum 5+ years Information Technology or Engineering or information Systems, or related work experience
- Minimum 3+ years of Experience with Enterprise environments (experience administering Datacenter Servers, including experience installing / provisioning all domain components)
- Minimum 3 + years of experience in HPE systems, Blade Servers, Tape Library, administration experience in Microsoft Windows Operating Systems, Hyper-V, VMware vCenter, Disaster Recovery Site Management etc
- Data architecture and programming proficiency
- Good cloud experience
- Network experience
- Certification may be helpful