- Maintains housekeeping schedules; conduct comprehensive inspections to check the completion of work assignments.
- Supervises housekeeping services including cleaning, mopping, scrubbing, sanitizing, etc., in stairways, hallways, offices, labs and, other departments and areas of the hospital.
- Ensures that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments.
- Discusses general housekeeping procedures with personnel of the assigned area; recommends changes in procedures.
- Ensures that common areas including conference rooms, lobby and waiting areas are clean and free of trash and debris.
- Ensures wastebaskets and trash boxes are emptied and staff offices are cleaned daily.
- Distributes clean linen & collects the soiled linen.
- Takes necessary action to correct any electrical condition/maintenance issue; of repair or replacement.
- Maintains records and submits reports concerning room condition, water consumption etc. and general housekeeping activities.
- Monitors and ensure the training of new personnel through the inspection.
- Attends meetings when required.
- Ensures that the concierge service is adequately staffed to provide a 24 hour, 365 days per year service.
- Liaises with all the departments to ensure delivery of efficient porter service.
- Prepares work schedules to provide adequate coverage for all areas of the Hospital in order to meet the needs efficiently and in a timely manner.
- Assigns task and supervises the work activities of subordinates
- Understands and monitors the implementation of Hospital’s infection control principles and guidelines by subordinate staff when dealing with hazardous materials and/or patient elements.
- Checks each assignment area daily to ensure that the work quality, speed, obedience and efficiency meet the established standards.
- Ensures that all statistics and information from the daily traffic sheet is produced and sent on time or within agreed timescales.
- Documents information on unusual incidents and controls access to confidential information.
- Ensures that all equipment (wheel chairs & trolleys) are cleaned according to the schedule and are in good condition.
- Applies and monitors application of safety & sanitation principles and infection control guidelines
- Ensures that staff are neat and tidy and correctly/properly uniformed
- Trains and orients all new porters / cleaners in the general working principles for the Hospital.
- Performs miscellaneous job-related duties as assigned.
- Need to maintain the concerned area related inventory. (Eg:- Wheel chairs / Equipment,/Linen / trolley/ daily uses items / par stock to me maintain / etc)
- Any concerns / issue / feedback need to inform the HOD without any delay.
- Any Staff grievance to be handle in a polite and disciplined way and at the same time to inform the HOD without fail.
- Any Loss or Damages of the property should immediately report to HOD or concerned team member.
Skills
EDUCATION: High School or above
EXPERIENCE: Preferably 5 years’ experience in Housekeeping with at least 2 years supervisory experience. Hospital experience is an advantage.
OTHER SKILLS: Technical Skills: Knowledge of supplies, equipment, and/or services ordering and inventory control.
Administrative Skills: Ability to work in a team; Organizing, Prioritizing, Coordinating, Supervisory, Leadership and Training skills
Soft Skills: Good communication and Inter-personal skills. Computer Skills: Basic computer skills to enter data and compile reports
Language Skills: Good in written and spoken English and Arabic is an advantage